Last updated: June 22, 2023

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Returns:

 

We will gladly accept your eligible return within 30 days of your purchase date.  To be eligible for a return and refund your item must be:

• unused and in the same condition that you purchased.

• It must be in the original packaging.

Non-returnable items:

• Products purchased more than 30 days prior

• Gift cards

• Some health and personal care items

• Clearance or final sales items

• Gift with sale items

• Buy one get one items must to be returned together

Refunds: 
Once your return is received, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-10 business days.

Exchanges:
Any defective or damaged product can be exchanged for the same item within 30 days of purchase. 


Shipping:
To return your product, you should mail your product to:

Graceology Med Spa

8077 W 159th Street

Overland Park, KS  66223

Shipping costs are non-refundable. We will refund your purchase minus the cost of shipping.

All exchange products will be shipped out with in 3 business days of receiving original defective or damaged product(s).

If you are shipping an item over $75 we suggest using a trackable shipping service or purchasing shipping insurance. We are not responsible for lost or missing packages.